Return & Refund Policy

Return & Refund Policy

At [Your Store Name], we strive to ensure our customers are completely satisfied with their purchases. If you're not happy with your order, we're here to help!

Returns

• You have [X] days from the date of delivery to request a return.

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

• Certain items, such as personalized, perishable, or clearance items, may not be eligible for return.

How to Initiate a Return

To start a return, please follow these steps:

1. Contact our customer support team at [your email] with your order number and reason for return.

2. If your return is approved, we’ll send you the return shipping address and instructions.

3. You are responsible for return shipping costs unless the item was damaged or incorrect.

4. Once we receive and inspect your return, we’ll process your refund or exchange.

Refunds

• Refunds will be processed within [X] business days after we receive your returned item.

• The refund will be issued to your original payment method.

• Shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges

If you need a different size, color, or product, you can request an exchange instead of a refund. Please contact us to check availability before returning the item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within [X] days of delivery with photos, and we will arrange a replacement or full refund at no additional cost.

Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards

• Personalized/custom items

• Sale or clearance items

• Perishable goods (e.g., food, flowers)

Contact Us

If you have any questions about our Return & Refund Policy, feel free to contact us at:
📧 [support@]
📞 [9116189866]